Shipping & Returns

Printed and packaged with care, from us to you.

production

All of our Fine Art Prints are printed using a Giclée process. This process allows for a wide color gamut to ensure that prints are as close to the original artwork as possible. As the brightness and resolution of each screen is different, there may be a slight variation in color in some cases.

All of our prints are able to be sized to custom dimensions. If you have a non-standard size frame you would like to fill, please contact us at hello@shopoliveandoak.com for more information. Digital Downloads are resized free of charge.

Please allow 5-7 business days for production, after which your print will ship. 

All of our Fine Art Prints are made to order. As processing begins at the time of order, we are unable to accept cancellations.

SHIPPING

We are pleased to offer FREE shipping on all orders over $75*, delivered to the Continental US and Canada. A flat rate of $6.95* will apply to orders under $75*. If you are looking to ship outside of North America, please contact us.

Once an order ships, you will receive an email with tracking information. You will be able to monitor the status of your shipment on the carrier's website. Depending on your location and product ordered, your order may ship with UPS, USPS, Canada Post or Purolator.

Delivery times vary based on location. Standard delivery is 8-10 business days but is subject to change without notice. Express delivery is 4-6 business days and is FREE on orders over $150*.

Items may ship separately depending on availability, however free shipping is always guaranteed.

*USD.

**US CUSTOMERS** Please note, US customs is taking longer than usual to process packages. Please ensure to choose Express Delivery if time is a concern.

Returns

Digital Downloads are deemed as used upon delivery and as such are not eligible for returns or cancellations. If you are unsure of how to print your Digital Download, please contact us.

Fine Art Prints are printed to order and are not eligible for returns or exchanges. However, your satisfaction is our #1 priority. We guarantee the quality of each and every order that ships out, but if for some reason you are not satisfied with your purchase please contact us and we will do our best to make it right.

On rare occasions, products may be damaged during shipping. If this happens, your product will be reprinted and shipped to you free of charge. Please contact us at hello@shopoliveandoak.com within 5 days of receipt of your order.

As the brightness and resolution of each screen is different, there may be slight color variation between your screen and your print. As we are unable to control these variables, returns will not be accepted on the basis of color variation.

Testimonials

★★★★★

I love these prints! I tried looking for vintage art at thrift stores but didn’t have any luck. I also didn’t want to spend a lot of money either on art so this was the perfect alternative.

Royce A.
Eugene, OR
★★★★★

Quality print! Recieved compliments from the local print shop I used and my husband so it's a win win!
Totally recommend this shop!

Ashley S.
Calgary, AB
★★★★★

I had these printed on canvas and they turned out beautifully. I needed two of them with different sizing and the seller was extremely accommodating. Will definitely buy from this company again.

Candice M.
Vancouver, BC